Digital Transformation

Our process typically involves:

• Discovery call – To understand your pain points, motivation for change, and timescale
• Process mapping session – Recording where your process begins and ends, what systems are involved, and which team members are responsible will enable us to identify any risks to the business and opportunities for transformation
• Recommendations – After analysing the process maps, we will provide a report summarising our findings and providing recommendations such as software changes and process improvements
• Choosing a solution – We can arrange demos and test solutions according to your functional requirements to find you the best match
• Implementation – Either you perform your own implementation, the software vendor does, or we do. We can support in any circumstance
• Training – We will provide training to the relevant staff members and can record training content for you to keep as a refresher or for new team members to take advantage of.

We can also provide change management guidance to ensure that your staff are invested and involved in the transformation process so that they feel seen, heard, and supported through the upcoming changes. Our advisory offering doesn’t end there. With new systems and data comes the opportunity to leverage those insights by building a strategy. Our outsourcing team can work with you long term to set objectives, provide advice, and ultimately help you achieve the goals that you want to achieve.